Frequently Asked Questions

Yes, for orders shipped outside of Singapore, you will likely be charged import taxes and duties by your local government. This is a standard practice for international shipping.

The recipient (you) is responsible for paying all import fees to the relevant authorities. The shipping carrier (e.g., DHL) will contact you directly to collect payment before they can complete delivery. We recommend contacting your local customs office or using the carrier's online calculator to estimate potential fees before ordering. Please note: this is for reference only; the final amount is determined by your customs office and we cannot guarantee it.

No. All product and shipping prices are exclusive of your local import taxes, duties, and customs fees. These are charges applied by your government upon arrival.