Frequently Asked Questions

Use the Find My Parts finder on our homepage. Go to carbonrevo.com, then under Find Parts For Your Scooter pick your brand and model from the two dropdowns and click FIND PARTS. You will see every accessory that fits your exact model, so you never have to guess. Prefer a video? Watch the 2-minute walkthrough here: https://youtu.be/ycbqe6kzS1s

Yes! We ship worldwide with trusted carriers like DHL and FedEx to ensure your package arrives safely and quickly. Remote area surcharge $40 may apply.

Shipping costs are calculated in real-time at checkout based on your location, the package size/weight, and the service level. To see the exact cost, add your items to the cart, proceed to checkout, and enter your shipping address. All available options and costs will be displayed. Remote area surcharge $40 may apply

We prioritize speed, reliability, and safety for your premium carbon fiber parts. Express couriers like DHL/FedEx provide full tracking and faster delivery. Costs are based on dimensional weight to ensure your items are protected, which can make shipping larger items more expensive.

Each piece is crafted to order in our workshop—a process that takes about 4-6 weeks. Once shipped, delivery takes 2-7 business days via FedEx/DHL depending on your location. You'll receive a tracking number when your order ships. If you need it sooner, contact Lawrence via WhatsApp to check current queue status: https://wa.link/in9c5t

Yes, you will receive a tracking number once your order ships! Delivery times are as follows: USA & Asia: 4-6 business days, Europe: 5-7 business days, Australia/New Zealand: 8-12 business days. Please note, these are estimates from our fulfilment locations in Singapore or Malaysia (depending on where your items are stocked) and do not include customs clearance, which may add a few days.

Overseas customers can easily track their orders by using the tracking information provided in the shipping confirmation email. This allows you to monitor the delivery status of your electric scooter accessories until they reach your doorstep.